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Malak

Privacy Policy

1. Data Controller

Malak Bekleidung
Owner: Mohammad Albraqi
Pannierstr. 4, 12047 Berlin, Germany
Email: info@malak-bekleidung.com
Phone: +49 157 78413511

2. Collection and Storage of Personal Data

When you visit our website, the web server automatically collects: IP address, date and time of request, page accessed, browser type and version, operating system. This data is collected to ensure smooth operation and is deleted after 30 days. Legal basis: Art. 6(1)(f) GDPR.

3. Orders and Customer Account

For contract processing, we collect: name, address, email, phone number, payment data, order history. Legal basis: Art. 6(1)(b) GDPR (contract fulfillment). We store order data for 10 years in accordance with German tax law.

4. Payment Service Providers

We use the following payment providers to whom data is transmitted for payment processing:

  • **Stripe** (Stripe Payments Europe, Ltd., Dublin, Ireland) — Credit card payments. Privacy: https://stripe.com/privacy
  • **PayPal** (PayPal (Europe) S.à r.l. et Cie, Luxembourg) — Privacy: https://www.paypal.com/webapps/mpp/ua/privacy-full
  • **Klarna** (Klarna Bank AB, Stockholm, Sweden) — Privacy: https://www.klarna.com/international/privacy-policy/
  • **SumUp** (SumUp Limited, Dublin, Ireland) — Privacy: https://www.sumup.com/privacy/

5. Shipping Provider

We use **DHL** (Deutsche Post DHL Group) for shipping. We transmit name, address, and if applicable, phone/email to DHL for delivery.

6. Email Service

For sending confirmation, status, and service emails, we use **Resend** (Resend Inc., San Francisco, USA). Data transfer to the US is based on EU Standard Contractual Clauses.

7. Hosting and Data Storage

  • **Supabase** — Database hosting. Server location: Frankfurt (EU)
  • **Cloudflare R2** — Image storage
  • **Vercel** — Website hosting

8. Analytics and Tracking

We use **PostHog** for web analytics, exclusively with your explicit consent (Art. 6(1)(a) GDPR). PostHog servers are located in the EU (Frankfurt). No data is shared with third parties. You can revoke your consent at any time via the cookie settings.

9. Cookies

We use:

  • **Strictly necessary cookies** (cart, language, authentication) — Legal basis: Art. 6(1)(f) GDPR
  • **Analytics cookies** (PostHog) — only with consent, Art. 6(1)(a) GDPR

You can change your cookie settings at any time via the "Cookie Settings" link in the footer.

10. Your Rights

You have the following rights regarding your personal data:

  • **Access** (Art. 15 GDPR)
  • **Rectification** (Art. 16 GDPR)
  • **Erasure** (Art. 17 GDPR) — Right to be forgotten
  • **Restriction of processing** (Art. 18 GDPR)
  • **Data portability** (Art. 20 GDPR)
  • **Objection** (Art. 21 GDPR)

You can delete your account and all personal data at any time in your account settings. To exercise your rights, contact: info@malak-bekleidung.com

11. Right to Complain

You have the right to lodge a complaint with a data protection supervisory authority.

12. SSL Encryption

This website uses SSL encryption for security purposes and to protect the transmission of personal data.

Last updated: April 2026